Privacy Policy

Introduction

CloudBridge is committed to protecting your personal data and respecting your privacy rights. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our training services.

We process your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and's Act on the Protection of Personal Information (APPI). By using our website and services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We collect different types of personal data to provide and improve our training services:

Contact Information

When you fill out our contact form or register for courses, we collect your name, email address, phone number, and any message content you provide. This information is necessary to respond to your inquiries and process course registrations.

Technical Data

We automatically collect technical information through cookies and similar technologies, including IP address, browser type, device information, operating system, and browsing behavior. This data helps us optimize website performance and user experience.

ge Information

We collect data about how you interact with our website, including pages visited, time spent on pages, navigation paths, and clicked links. This information is collected through analytics tools and helps us understand user behavior patterns.

Training Data

For enrolled participants, we may collect professional background information, technical skill levels, certification history, and training completion records. This data helps us tailor our training programs to your needs.

Communication Records

We maintain records of communications with our training advisors, customer support interactions, and feedback you provide. This helps us improve our services and maintain quality support.

How We Use Your Information

We process your personal data for the following purposes, based on legal grounds established by data protection regulations:

Service Delivery

To provide training courses, respond to inquiries, process registrations, and deliver requested information. This processing is necessary for fulfilling our contractual obligations.

Website Functionality

To ensure our website operates correctly, maintain security, prevent fraud, and troubleshoot technical issues. This processing is necessary for our legitimate interests in operating our business.

Analytics and Improvement

To analyze websitege, understand user preferences, improve content quality, and enhance training programs. This processing is based on your consent or our legitimate interests in improving services.

Marketing Communications

To send information about new courses, training updates, and relevant professional development opportunities. We only send marketing communications with your explicit consent, which you can withdraw at any time.

Legal Compliance

To comply with legal obligations, respond to lawful requests from authorities, enforce our terms of service, and protect our legal rights.

Data Sharing and Third Parties

We may share your personal data with carefully selected third parties under specific circumstances:

Service Providers: We work with trusted technology vendors for website hosting, email services, payment processing, and analytics. These providers are contractually bound to protect your data and use it only for specified purposes.

Training Partners: For certain courses, we may partner with certified instructors or technology vendors. We only share information necessary for course delivery and ensure partners comply with privacy standards.

Analytics Platforms: We use analytics services like Google Analytics to understand websitege. These platforms collect data according to their own privacy policies, and we configure them to respect your privacy choices.

Legal Requirements: We may disclose information when required by law, court order, or regulatory request, or when necessary to protect our rights, property, or safety.

Data Security and Protection

We implement comprehensive security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction:

Encryption

All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols.

Access Controls

Access to personal data is restricted to authorized personnel who require it for legitimate business purposes.

Regular Monitoring

We continuously monitor our systems for security vulnerabilities and potential threats.

Data Minimization

We collect and retain only the minimum data necessary for specified purposes.

Secure Storage

Personal data is stored on secure servers with appropriate physical and digital safeguards.

Breach Procedures

We maintain incident response procedures and will notify affected individuals of any data breaches as required by law.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law:

Contact form submissions and inquiries are retained for 2 years from the date of submission
Course registration and training records are retained for 5 years to support certification tracking and professional development records
Analytics data is retained in aggregated, anonymized form for statistical purposes
Marketing consent records are retained until you withdraw consent or request deletion
Legal and accounting records are retained according to applicable legal requirements

After retention periods expire, we securely delete or anonymize your personal data unless we are legally required to retain it longer.

Your Rights and Opt-Out Instructions

Under data protection laws, you have comprehensive rights regarding your personal data:

Right to Access

You can request a copy of the personal data we hold about you, including information about how we process it.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data when it is no longer necessary for the purposes for which it was collected or when you withdraw consent.

Right to Data Portability

You can request a copy of your personal data in a structured, commonly used format for transfer to another service.

Right to Object

You can object to processing of your personal data based on legitimate interests or for marketing purposes.

Right to Restrict Processing

You can request temporary restriction of processing in certain circumstances.

No Data Sharing Required

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us through the contact details provided on our Contact page. We will process your request promptly.

International Data Transfers

CloudBridge operates from, and your personal data is primarily stored and processed within. However, some of our service providers may be located in other countries. When we transfer personal data internationally, we ensure appropriate safeguards are in place:

We use providers that comply with recognized data protection frameworks
We implement standard contractual clauses approved by relevant data protection authorities
We ensure adequate levels of data protection as required by applicable laws

Children's Privacy

Our training services are designed for professional adults. We do not knowingly collect personal data from individuals under 18 years of age. If we become aware that we have inadvertently collected personal data from a minor, we will take steps to delete such information promptly.

Parents or guardians who believe we may have collected information from a minor should contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we will:

Update the "Last Updated" date at the top of this policy
Notify registered users via email when changes materially affect their rights
Maintain previous versions for reference upon request

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your personal data.

Supervisory Authority

If you believe we have not handled your personal data appropriately, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.

In, the supervisory authority is the Personal Information Protection Commission (PPC). For EU residents, you may contact your local data protection authority.

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